PLEASE EMAIL INFO@CHENEDUPARIS.COM WITH ANY QUESTIONS. OUR ONLINE CUSTOMER SERVICE HOURS ARE OPEN MONDAY - FRIDAY (9:00 AM TO 2:00 PM CST).
HOW MUCH DOES SHIPPING COST?
FREE SHIPPING WORLDWIDE ON ALL YOUR CHÊNE ITEMS.
WHY HAVEN'T I RECEIVED A TRACKING CONFIRMATION EMAIL YET?
PLEASE ALLOW APPROXIMATELY 4-5 BUSINESS WEEKS FOR DELIVERY ON SHOES. (FEDERAL HOLIDAYS NOT INCLUDED ). PLEASE ALLOW 5-6 BUSINESS WEEKS ON PATINA ITEMS.
WE RECOMMEND SIGNING UP FOR CHÊNE DU PARIS NEWSLETTER - ALL UPDATES IN REGARDS TO NEW RELEASES AND RE-STOCK WILL BE SENT TO OUR SUBSCRIBED MEMBERS. IF YOU NEED ADDITIONAL INFORMATION, PLEASE SEND AN EMAIL TO SUPPORT@CHENEDUPARIS.COM
CAN I GET A REFUND OR MAKE AN EXCHANGE?
ALL SALES ARE FINAL. UNFORTUNATELY, WE CANNOT OFFER YOU AN EXCHANGE OR STORE-CREDIT. WE RECOMMEND YOU CAREFULLY REVIEW YOUR ORDER PRIOR TO FINALIZING YOUR PURCHASE.
CAN I BECOME A BRAND AMBASSADOR FOR CHÊNE DU PARIS?
FOR ANY BRAND AMBASSADOR INQUIRIES PLEASE SEE OUR BRAND AMBASSADOR SIGN UP PAGE.
DO YOU SHIP INTERNATIONALLY?
Yes, we are able to ship internationally. If an item is available for international shipping, your country will be available to select upon checkout.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
WHAT IS MY CHÊNE SHOES SIZE?
Our shoes are made true to size. For example, if you typically wear a size US 11, you can order a size 11 in Chêne shoes. We always recommend checking our sizing chart to verify your size. If you have any specific questions, feel free to email our team at Chêne Du Paris. We are happy to help!
WHERE ARE CHÊNE SHOES MADE?
Our shoes are handcrafted in Spain. Watch this video to see our artisans at work! WATCH NOW
BELT CHART